Privacy Policy

Effective Date: 03/25/2025
Last Updated: 03/25/2025

Pack & Go Moving, we values your privacy. This Privacy Policy explains how we collect, use, and protect your information, including when you use our website, services, and SMS communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and moving details when you request a quote or book a service.

• SMS Communications: Messages you send to us via text, including inquiries, confirmations, and service-related conversations.

2. How We Use Your Information

We use your information to:

• Provide and manage our moving services.

• Communicate via SMS, phone, and email about your booking.

• Send appointment reminders, updates, and confirmations.

• Respond to inquiries and customer support requests.

• Improve our website and services.

3. SMS Messaging & Consent

By providing your phone number and opting in, you agree to receive SMS messages from us related to your move. Standard messaging rates may apply.

• Opt-In: You may opt in via our website, keyword text, or verbal/written consent.

• Opt-Out: You can unsubscribe at any time by replying STOP to our messages.

4. How We Share Your Information

We do not sell or rent your information. We may share it with:

• Service Providers: Trusted partners who assist with scheduling and moving logistics.

• Legal Compliance: If required by law or to protect our business rights.

5. Data Security

We implement security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

• Access & Update: You can request to access or update your personal information.

• Opt-Out: You can stop receiving texts by replying STOP and emails by using the unsubscribe link.

• Cookies: You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

[Pack & Go Moving LLC
4324 Raleigh Ave, Alexandria, VA 22304
info@packadngomoving.com

(844) 560-7080